Case Study: Old Time Pottery Selects DiCentral -Realizes Benefits with First P.O.

Company Profile

Founded in 1986, Old Time Pottery is a discount home décor retailer with more than 30 stores spanning 10 states. The company's headquarters is located in Murfreesboro, Tennessee.


Prior to implementing DiCentral, Old Time Pottery was transmitting purchase orders to suppliers via fax or e-mail. The suppliers were entering the purchase orders manually, which opened the door for errors. Because the process was not automated, it took a lot of time and subsequently was considerably more expensive.

The Solution

Old Time Pottery has implemented and realized immediate benefits with DiCentral's industry-best supply chain management solutions. "Managing purchase orders and ensuring 100% customer satisfaction are at the heart of our business," says Sandra Billings, director of information systems for Old Time Pottery. "We selected DiCentral because they have the ability to meet our functional and technical requirements. The ease of implementation was also a deciding factor in choosing the solution. And to top it off, our suppliers realized the benefits on the very first purchase order!" Billings continues, "Replacing paper documents with electronic documents has several obvious benefits; the major benefits have been speed and accuracy. Our data integrity has also seen great improvements. And what our suppliers were taking days to do previously, now only takes minutes."

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Global Headquarters
1199 NASA Parkway
Houston, TX 77058
Phone: +1 281-480-1121
Fax: +1 281-480-1181

Wisconsin Office
5215 N. Ironwood Rd.
Suite 216
Glendale, WI 53217
Phone: +1 262-387-1140
Fax: +1 262-387-1150

Montreal Office
4220 de Rouen
Suite 200
Montreal, Quebec
Phone: +1 514-899-0003
Toll Free: +1 877-700-7223
Fax: +1-514-899-0111

Toronto Office
5500 Explorer Dr. - 3rd Floor Mississauga, ON L4W 5C7
Phone: +1 416-679-1917
Toll Free: +1 866-679-1917

Hong Kong Office
Room 907 Silvercord Tower 2
30 Canton Road, Kowloon
Hong Kong
Telephone: + 85 2 2961-4426
Fax: + 85 2 3007-5249

China Office
66 Chunfang Road, Louhu
Room F, 11/F., Block B, Lushan Building
Shenzhen, China
Telephone: + 86 755 8232 2386
Fax: + 85 2 3007-5249

Vietnam Office
Pasteur Tower
139 Pasteur St., Ward 6, Dist. 3,
Ho Chi Minh City, 70000, Vietnam
Tel.: +84 3547 3000
Fax: +84 3827 3600

Da Nang Office, Vietnam
Da Nang Software Park, Block 9, 9th Floor, 2 Quang Trung St., Hai Chau Dist., Da Nang City.
Tel: +84 511 388 8001

Japan Office
Level 7, Toranomon 40 MT Building
5-13-1 Toranomon
Minato-ku, Tokyo, Japan
Tel.: +81-3-4530-9832
Fax: +81-3-4530-9800

India Office
SCO-91, First floor
Khandsa Rd
Tel.: +91-9711183640

man holding paper