Case Study: Infinita Increases Transaction Volume and Improves Bottom Line with No Increase in Staff

Infinita Corporation is a leading supplier of superior quality products for home, office and hospitality furnishing and decoration. Conservation, sustainable growth and re-use of resources are key in all the company's business decisions.

Headquartered in Miami, Florida, the company boasts a growing network of modern day warehouses in California, Georgia and New Jersey and works with a rapidly growing number of leading dealers across the United States and Canada.

The Challenge:

Being a small and growing business needing to meet the demanding and complex EDI requirements of many diverse trading partners, Infinita needed a solution that would be implemented quickly and exceed its clients' expectations.

Initially operating without a transaction system, the company moved to a small, cumbersome and time-consuming web-based system that was still not able to keep pace with the company's growth and adapt to the company's stringent requirements and rapidly expanding product inventory and distribution network.

The company needed a truly sophisticated backend order, purchasing and returns management system with seamless integration capabilities to manage its growing supply chain; this system allows Infinita to maintain its reputation of providing 100% client satisfaction to its large number of blue chip customers.

The chosen solution would need to be able to handle hundreds of part numbers, or SKUs, understand and adhere to multilayer service level agreements (SLAs) and communicate with hundreds of wholesale and retail dealers and a growing consumer base of thousands of loyal customers.

And this all needed to be done quickly, efficiently and within a tight budget that could not exceed six digits.

The Solution:

After a thorough industry-wide search and evaluation, Infinita found and selected DiOMS by DiCentral. DiOMS successfully maximizes Infinita's inventory control with DiCentral's order inventory management system. Through the synchronization of multi-order types and inventory status, the solution matches Infinita's customer demand to supply for accurate order management.

DiOMS provides Infinita supply chain managers and executives end-to-end visibility in inventory throughout multiple sales channels. With DiOMS, all levels of inventory are available, including items and quantities demanded, available, allocated, and sold. Inventory status can be updated after each order to prevent shortages and miscommunication. In addition, current and future net needs positions are provided through comprehensive order management. Infinita employees can also view and evaluate detailed reports of inventory levels.

DiOMS is a powerful stand-alone solution remotely installed at Infinita's office for greater inventory control and enhanced order processing and execution. DiOMS can synchronize with DiCentral's advanced EDI solution for automatic entry of sales orders and other documents.

The company's supply chain managers and executive team now enjoy real-time visibility of all documents throughout the entire supply chain, which was built into the web application at no additional cost.

The integration was seamless to and from all Infinita's backend applications, including the company's accounting system.


Since the under-budget implementation of the DiOMS solution by DiCentral, Infinita has enjoyed 20% growth without incurring additional costs or having to add any additional staff. Additionally, with the company's newfound ability to quickly and easily integrate with any and all major dot-com players, the company confidently believes it will grow in excess of 10M in the next few years. 

According to Yves Schlaeppi, owner of Infinita, "With a quick and seamless implementation complete, Infinita is enjoying the good support of the local U.S. DiCentral team who is very savvy and acts extremely fast to all our inputs and needs. Definitely a 'two thumbs up' from Infinita." 

To Find Out More...



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