Case Study: Loving Pets Products achieves Quickbooks
Integration with Dicentral's edi solution

The Challenge:

Loving Pets Corporation, established in December of 2005, is a New Jersey-based company which focuses on its own brand of high quality, all natural pet treats and decorative, stainless steel feeding bowls and dishes.

After gaining the business of large retailers, Loving Pets needed to successfully meet complex trading partner requirements while fulfilling increased orders. In order to meet these goals, the company needed an EDI solution that offered process automation, QuickBooks integration, and that could complement their existing web EDI solution, DiWeb.

The Solution:

DiCentral DiIntegrator-a solution that allows users to process large groups of orders while providing tight integration with local backend applications-was chosen as the best fit for Loving Pets' needs. With DiIntegrator, the company is able to successfully simplify data transactions while integrating with their QuickBooks accounting application, and now has the benefit of processing EDI data locally while maintaining the advantages of complete visibility and redundancy offered through a web-hosted EDI solution.

Unique processing agents within DiIntegrator are designed to manage and manipulate large volumes of EDI data to facilitate order and fulfillment processes. This increased functionality allows Loving Pets to manage much heavier loads of data, and comply with today's most challenging supply chain requirements. In addition, DiIntegrator helps the company reduce supply chain costs by applying unique business rules and policies to meet the specific requirements for each trading partner. Since the burden of managing a complex EDI solution in-house is now eliminated, DiCentral's solution offers simplicity and easeof- use. Loving Pets is now able to successfully realign resources and time to more complex core issues.

SaaS Data Visibility and Control provides Protect ion against EDI related Offsets (chargebacks): While some cloud solutions do not provide lasting visibility into the data exchanged between the trading partners and the supplier's ERP system, providers like DiCentral display to the user no less than 13 pieces of information about every transaction file that is sent through the system. Corporate business users, not just the EDI team, can access, in a controlled, role-based manner, this information to protect their business when retailers demand facts about exchanged files. When this happens, it usually means EDI related chargebacks are coming. DiCentral's DiWeb interface is a powerful ally in turning around a chargeback. If this works just once, it may mean the difference between keeping 100% of the revenue you are supposed to receive from the retailer rather than surrendering it to the retailer.

Testimonial:Jerry Leahey, Office Manager at Loving Pets Products, stated, "We've been using EDI since the start of the company, and so we have an intimate understanding of how important it is in managing our supply chain. Now with DiIntegrator, things are moving much faster, and we've experienced substantial time savings through process automation. We are now looking to add more trading partners with DiIntegrator."

To Find Out More...


Previous solutions:

GXS Desktop ASN & EDIsoft Merchant Integrated to Custom Order Management System

DiCentral Solution:

DiIntegrator Pro with JCPenney Transportation Management System Module

"Just in Time Apparel was able to re-purpose two employees who did manual entry with the old EDI systems into higher value activities for the company. This represented a 66% savings in our EDI program from a resource standpoint alone."

-Mike Reynolds

IT Director, Top Heavy Design



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