Proven professional services and enterprise-grade service level agreements
DiCentral’s cloud platform provides enterprise-level service availability and reliability with a foundation designed with the following characteristics:
Global enterprise-class SSAE 16 Type II certified infrastructure hosted in redundant and diverse data centers that were designed and deployed with carrier standards in order to provide the highest levels of stability and reliability. The cloud platform is designed with an “Active Active” architecture within the data center and is “Active Active” across data centers. All transactions are mirrored such that any potential disaster in a given data center will automatically transition to the alternative data center without interruption.
World-class policies and procedures are in place to ensure the highest possible level of environmental, network, systems, applications and data security, fulfilling the strictest security requirements of financial, healthcare and government institutions. Data is encrypted using the latest standards available.
The DiCentral cloud platform uses a multi-tenant clustering architecture with no single point of failure. This enables all clients to run independently and avoid slowdowns in a process that might be caused by other users of the system and with a capability to scale to thousands of subscribers.
DiCentral provides transparent and accurate service performance and availability information.
DiCentral’s enterprise-class cloud EDI platform offers a cost-effective alternative to in-house solutions. It is defined by six key traits: availability, security, scalability, adaptability, accountability, and reliability.
In addition to Professional Services, DiCentral’s EDI Outsourcing solution includes:
We wanted to offer our custom- ers a seamless shopping experi- ence, giving them easy access to all of our products in all of our divisions. To do this, we needed visibility across our silos of in- ventory. With a unified inventory system, we could not only im- prove our customer service and increase sales, we knew it would make a significant impact on the efficiency of our fulfillment process.
– Jill Barron, Vice President of
Supply Chain, Neiman Marcus Group