EDI Outsourcing

Comply with customers’ complex EDI requirements and scale your fulfillment
operations to meet buyer EDI demands.

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Leading brands rely on DiCentral to comply faster with complex EDI
requirements, accelerate order-to-cash, improve customer service levels,
and eliminate up to 90% of chargebacks.

ERP/WMS/MRP INTEGRATION

Achieve greater return on your ERP/WMS investment and reduce error-prone data entry. Traditional EDI providers subcontract ERP integration to third party vendors which can delay projects, increase costs, and reduce revenue. DiCentral’s prebuilt, proprietary ERP adapters get you up and running quickly, on time, and within budget.

B2B CLOUD COMMUNICATIONS SERVICES

DiCentral’s high performance multi-tenant communications gateway enables you to securely connect and exchange critical information. Drive EDI compliance across your trading community regardless of the protocol, encryption, and connectivity scheduling.

B2B COMMUNITY MANAGEMENT

Eliminate the hassle of keeping up with your customers's requirements. Let DiCentral proactively engage with your trading community to identify your customers' unique EDI requirements and respond to ongoing mapping, communication, and business rules changes.

B2B TRANSFORMATION SERVICES

Easily exchange information with supply chain partners with data mapping that accommodates different ERP systems, data formats and EDI standards.

  • Accommodate each of your supply chain partners’ formats
  • Easily onboard new trading partners
  • Instantly adapts to regional standards, specific transaction sets, and local languages, in addition to accommodating a variety of standards, including X12, EDIFACT, Tradacom, Gencod, XML, IDOC, and others.

DASHBOARD & MOBILE ALERTS

DiCentral's easy-to-use, customizable dashboard enables supply chain managers to filter the real-time information based on their roles and preferences. With the dashboard, managers view the most relevant data in real time, speeding up reaction time and curse corrections.

SLA & PROFESSIONAL SERVICES

As part of DiCentral's outsourced EDI solutios we provide leading Service Level Agreements and professional services led by a team of industry veterans, giving you the confidence to meet and exceed your business goals.

EDI SERVICE BUREAU (OPTIONAL)

DiCentral's service bureau acts as your own EDI department to convert faxed, emailed, or mailed documents into your customers/s prefered data format to enable EDI compliance.

STEP-BY-STEP PROCESS

DiCentral’s IDEAL© Project Implementation guarantees to
deliver your project on time throughout the process, from the
initiation plan to the final launch.

INITIATE

  • Create the Project Initiation Document that defines project governance
  • Complete project schedule

DEFINE

  • Obtain supplier contact list
  • Develop customer acceptance plan
  • Agree to contents of notification letter

EXECUTE

  • Build out test site
  • Perform trading partner notification
  • Complete supplier compatibility survey
  • Finalize rollout of wave trading partner lists

ACCEPT

  • Demonstrate test site to customer
  • Execute customer acceptance test plan
  • Obtain go-live sign off approval

LAUNCH

  • Contact trading partners
  • Assess test results
  • Provide compliance letters
  • Provide progress tracking to your company

HIGHEST LEVELS OF SECURITY & AVAILABILITY

DiCentral’s world-class procedures and service level agreements (SLA)
ensure the highest levels of security and availability.

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SECURITY

World-class policies ensure the highest possible level of application, network, and data security.

AVAILABILITY

Enterprise-class, diverse and redundant IT infrastructure hosted in datacenters designed and deployed with carrier standards for the maximum levels of stability and reliability.

SCALABILITY

DiCentral’s cloud-based EDI platform has a clustering architecture that enables us to run a multi-tenant environment, catering to 50,000+ total transactions per day.

RELIABILITY

99.9% guaranteed uptime availability backed by reliable technical support.

Real-time Customizable Dashboard with Mobile Alerts

Filter Information by Specific Roles & Preferences

  • Track your incoming and outgoing documents with just a click
  • Get real-time notification alerts sent instantly to your tablet or smartphone
  • Filter real-time information based on specific roles and preferences
  • Filter by the trading partners you want to track and the data you want to see

Our Clients. Their Stories.

We wanted to offer our custom- ers a seamless shopping experi- ence, giving them easy access to all of our products in all of our divisions. To do this, we needed visibility across our silos of in- ventory. With a unified inventory system, we could not only im- prove our customer service and increase sales, we knew it would make a significant impact on the efficiency of our fulfillment

– Jill Barron, Vice President of
Supply Chain, Neiman Marcus Group

WHITE PAPERS

CONTACT DICENTRAL TODAY & IMPROVE YOUR BUSINESS