DiCentral’s Community Management (CM) Team is made up of global subject matter experts from a range of disciplines oﬀering you a standard, fast and easy way to connect with your trading partners.
The job of onboarding, communicating, testing, enabling, managing and expanding your B2B trading partner community rests entirely on DiCentral. Additionally, the solution delivers insightful business intelligence allowing for informed decision making, enhancing the collaborative relationship between buyers and sellers, shortening time to market lead times, and ultimately driving revenue.
The Community Management Team is led by a seasoned Project Manager who will advise and consult with you on your implementation, and will apply industry best practices to support your pre and post production processes.
Additionally the PM will:
Customer-facing implementations present a unique set of challenges. Every customer has predeﬁned business processes and a set of trading documents that they require. As a result, it often leaves companies in the position of struggling to meet their customers’ needs. Failure to comply can mean penalties, deductions or even loss of business. The DiCentral Community Management Team will work with you to:
Enabling vendors can be equally challenging as you optimize your company’s supply chain. The Information Technology (IT) sophistication inside your supplier community will vary dramatically, which will require diﬀerent tactics and solutions to enable 100% of the supply chain.
DiCentral has a variety of solutions that make the process easier, from handling a vendor’s sophisticated integration implementations to those vendors who have no full-time IT staﬀ, a limited IT budget and predominantly rely on email and fax for business communications. In order for your vendor community to be B2B enabled there are several items that need resolution. They are:
The Community Management team will assist in these activities and provide insight on best practices. Once the above items have been created, the team will then initiate and manage the following tasks:
DiCentral’s enterprise-class cloud EDI platform oﬀers a cost-eﬀective alternative to in-house solutions. It is deﬁned by six key traits: availability, security, scalability, adaptability, accountability, and reliability.
In addition to Community Management, DiCentral’s EDI Outsourcing solution includes:
DiCentral has alleviated our stress and worry around EDI. Without partners like DiCentral to help us facilitate these technologies and deploy the integration, we wouldn’t be where we are today, quite honestly.
– Matt Lok, IT Manager