CEO Thuy Q. Mai Named a 2009 Pro to Know by Supply & Demand Chain Executive
We are proud to announce that our Chief Executive Officer Thuy Q. Mai has been named a 2009 Pro to Know by Supply & Demand Chain Executive.
The Supply & Demand Chain Executive Provider Pros to Know is a listing of individuals from a software firm or service provider, consultancy, or analyst or research firm who have personally helped clients during the current economic downturn by assisting them in managing risk in the supply chain, providing competitive advantage and/or delivering value to the bottom line.
Thuy Mai has implemented several initiatives to help businesses during economic hardship, most notably EDI enablement for greater efficiency in business operations. Entire supply chains ultimately benefit through increased accuracy and measurable cost savings achieved from EDI implementation.
The full listing of the 2009 Pros to Know is available on the Supply & Demand Chain Executive Web site at www. SDCExec.com.
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To help Our Environment And to Provide Better Service to our Customers We Now Offer Detailed Billing Online Please contact Sales Administration at salesadmin@dicentral.com to access your detailed billing.
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DiCentral North America
1199 NASA Parkway,
Houston, TX 77058
U.S.A
Tel. +1 281-480-1121
Fax. +1 281-480-1181
DiCentral Company, LTD, Vietnam
50/13 Truong Son Street
Ward 2, Tan Binh District
HCM City, Vietnam
Tel. + 84 8 8485 182
Fax: + 84 8 8486 462 
DiCentral Limited, Hong Kong
16/F, Tesbury Centre
28 Queen’s Road East
Hong Kong
Tel: +852 3103 2879
Fax: +852 2861 2332
DiCentral Technology (Shenzhen) Limited
Room F, 11/F, Block B, Lushan Building
66 Chunfeng Road, Luohu District
Shenzhen
China.
Tel: +86 755 8232 2386
Fax: +86 755 8232 3637
www.dicentral.com
May 2009 Newsletter
Reduce Costs Through Systems Integration
By Jean Respass, Director of Client Relations
Is your business process allowing you to respond efficiently to the demands of your customers? As organizations work toward managing efficiencies throughout their supply chain, suppliers are frequently called upon to respond quickly. A quick solution may accommodate your customer’s requirement only to leave a less than desired business process for you to routinely manage on a manual and frequent basis.
If your company is searching to identify opportunities that will cut costs and still accommodate an increase in sales we recommend Systems Integration to efficiently simplify your customer’s requirements.
When should you consider Integration?
1. When internal resources must increase to accommodate an increase in customer demand. This includes additional resources required to manage the “EDI” customer or when internal resources are necessary for overtime to keep up with EDI requirements.
- This practice will continue to subtract from the profit margin gained from the sale of products and services.
- Manual entries create the opportunity for errors. Errors erode away profits through charge-backs and Invoice offsets.
2. When charge-backs continue to increase. Specific types of charge-backs are an indication to your customer that you are not able to accommodate an increase in order demand. These may be affiliated with manual errors or missing documents.
- Charge-backs or Invoice offsets affiliated with supply chain errors erode your profit margin.
- Charge-backs or Invoice offsets affiliated with supply chain errors impact your vendor scorecard.
- Errors affect your relationship to your buyer and cause you to appear as a less than desirable resource.
3. When customer order demands require expeditious or continuous feedback and your business response procedure is totally dependant on human intervention.
- Manual routines are limited to human reaction. If your systems are totally dependant on human intervention and you are constantly searching for missing orders, you are missing an opportunity to increase your sales.
- If your response procedure continues to miss the customer deadlines, this does affect your relationship to your buyer and cause you to appear as a less than dependable resource.
The Business Benefits of Systems Integration:
- Outsource non-core business activities so that you can focus on servicing the customer and increasing sales
- Improved operational efficiency by automating the exchange of documents between your customers and trading partners
- Opportunity to increase sales and customer service utilizing internal resources without excessive ongoing costs
For assistance with integration options, please contact Jean Respass at 281-480-1121 ext 208 or email jrespass@dicentral.com.
Visit DiCentral at UConnect 2009
On June 2 - 5, 2009, DiCentral will be at the UConnect Conference in Orlando, Florida. We encourage you to stop by Booth #123 to meet our team of supply chain enablement specialists. They will be on hand to discuss supply chain issues, trends, and proven best practices for supplier and retailer collaboration. And make sure to ask for a free consultation and evaluation of your current supply chain environment.
As a leading edge global solutions provider, DiCentral understands the economic challenges faced by the trading partner community. We look forward to demonstrating our commitment to helping businesses weather the difficult times and secure their competitive advantage.
Come see us at Booth #123 and see for yourself what DiCentral has to offer.
DiCentral Awarded 2009 Everything Channel Five-Star Partner Program Guide Certification
We are pleased to be recognized by Everything Channel as one of North America’s top information-technology (IT) vendors for our DiChannels partner program.
DiCentral was awarded a Five-Star certification in the Everything Channel’s 15th annual 2009 Partner Program Guide (PPG), acknowledging the commitment and strength of DiChannels.
“This award reaffirms our commitment to the growth and continuing success of the channel,” states Eric Braswell, senior director of global channels. “Establishing alliances with top notch partners and resellers is a main ingredient in DiCentral’s ongoing efforts to deliver value to the global community.”
The listing of Partner Program Guide winners appears in the March 30 issue of CRN magazine, the channel industry’s leading publication, and online at www.Channelweb.com, the world’s largest channel industry portal.
Call us at 281.480.1121 ext. 310 and tell us about a friend or colleague that could benefit from advanced, easy-to-use EDI service. You will receive a $200 credit on your monthly invoice if they become one of our customers.
Hurry, offer ends May 31, 2009. Certain restrictions apply.
