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From The CEO

DiCentral has always taken pride in the customer support we offer. It is our top priority to keep our customers up to date and knowledgeable of every facet of our solution. In keeping with that philosophy, DiCentral is pleased to announce several new features that will help your company stay on top of the game.

On Mondays and Wednesdays at 1:00 PM Central Standard Time, DiCentral will provide online training sessions for our customers, free of charge. Should you choose to attend, you will be given a front row seat to our latest tools and solutions. You will have the chance to ask questions concerning your current account. Also, by attending these sessions you will be given the opportunity to communicate with our other customers, so that you may experience our service on a global level. We will soon also have a live operator monitoring the website. This operator will be able to answer any questions you may have about our latest features.

DiCentral is glad to provide easy, efficient service to each of our customers. If you have a suggestion for us, or would like to see a product that would help your company succeed, please let us know. We are glad to have your business.

We would greatly appreciate the opportunity to make your EDI experience the best possible. Our goal is to make your experience with us as painless and useful as it can be. DiCentral is ready and able to provide that and more for your company.

Thuy Mai, CEO

April 2006 Newsletter

DiCentral: Swiss Army Versatility at an Affordable Price

Wagner of Switzerland produces some of the most innovative, unique, and original items in the marketplace. Partnered with Victorinox, the legendary creators of the Swiss Army Knife, Wagner has consistently worked toward the future, with designs that make other devices in the same field seem obsolete by comparison.

The Swiss Pen features a Fisher writing cartridge, a pressurized ink system that allows the user to write upside down, underwater, or at any number of strange angles. However, the true genius lies within; the pen contains a knife, nail file, screwdriver and a pair of scissors.

The Swiss Jewel contains a blend of pure Swiss essential aromatherapy oils, and a genuine leather pen-glove adding glamour & protection. The Swiss Wallet,made of anodized aluminum, can hold 1 to 5 business cards, and also contains a money clip.

Wagner came to DiCentral early last year with a severe need for a good EDI solution. Dishanya Weerasinha, Sales and Marketing Executive for Wagner of Switzerland, said that “When we (Wagner) started looking for EDI, we didn't know where to begin. An independent consultant set us up with a well known service, but we still felt we weren't getting the complete picture, nor the best service. Also, the setup cost and maintenance fees seemed unreasonably high."

An email was forwarded to Dishanya from a business associate: “When we called (DiCentral), we were pleased at how nice and knowledgeable everyone was. They took the time to explain in layman's terms how their system works, and once their solution was explained to us, it all made sense. Everytime you call, you get to speak to a human, not a phone system, and if you leave a message, you actually get a call back! Amazing!”

When asked what she found so appealing about DiCentral, Ms. Weerasinha added, “DiCentral has never lost a purchase order. We have total visibility into our EDI process. We do a considerable amount of business with major retailers (Federated Group, Neiman Marcus, etc.), and since our products ship directly from Switzerland to numerous locations in the US, the complexity of each retailer's requirements could be a logistics nightmare. DiCentral provides us with the ability to communicate and 'speak' the same language at the same level as our trading partners, which makes for much less confusion.”

Wagner of Switzerland has almost immediately created a legacy of distinct, innovative products, and DiCentral has been there to make certain their distinguished product line is where it needs to be, when it needs to be there. DiCentral functions much like a Swiss Army Pen: functional, durable, flexible and versatile. “Signing on with DiCentral has been one of the smartest investments Wagner of Switzerland ever made,” Dishanya adds. “And the more Major Retailers/EDI Partners we add, the smarter it gets.”

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DiCentral Now Offering Interactive Web Seminars

DiCentral has always provided free training to new customers and continued support at no additional expense. Now, we are offering two online sessions every week to help ensure your team is kept abreast of the latest innovations in our technology.

On Mondays and Wednesdays, at 1:00 PM CST, DiCentral will be hosting online training sessions for existing customers. These sessions will focus on new products and solutions we are offering, as well as questions regarding our current services offered. Should you have any concerns or issues with your DiCentral account, our dedicated Support Team is available for one-on-one conversations to explain specific retailer requirements and DiCentral features in detail.

DiCentral is proud to provide our customers with the best support available, and we are confident our new training program will increase your satisfaction and understanding of our solutions.

E-mail us at training@dicentral.com, to RSVP for the training (Please note how many people will be attending and include all attendees e-mail addresses).

We are ready to help you gain the knowledge you need, with the service you have come to trust.

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On the Road with DiCentral: IWLA and VCF conventions

DiCentral was in Las Vegas March 19th-22nd to attend the International Warehouse Logistics Association (IWLA) convention. This gathering of more than 500 IWLA members was a unique chance for DiCentral to demonstrate our capabilities for the 3rd Party Logistics (3PL) community. While DiCentral has previously proven our versatility in other avenues, the 3PL environment requires speed and flexibility, two areas DiCentral has always excelled in.

DiCentral also attended the Vendor Compliance Federation (VCF) convention March 20th - March 22nd in Florida. While participating in numerous hot-button discussions concerning all aspects of supply chain management, DiCentral was also able to present our solution to the plentiful VCF member companies at the convention.

If you happen to see our booth at a convention, feel free to stop by. Tell us how our service is working for you, and maybe we can find a way to make it work even better.

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DiCentral Partners With Sage Software

While DiCentral continues to provide global supply chain solutions with our EDI and Integration packages. Our partnerships with numerous consulting companies allow us to further benefit your company and its’ individualized needs.

DiCentral recently partnered with Sage Software to further increase our logistics capabilities. If you would like to discuss this new development further, please do not hesitate to call or email DiCentral to learn how this partnership could give your company a significant advantage in the marketplace.